A franchise is an agreement by which the franchise business (the franchisor) licenses the business operator (the franchisee) to operate a business under the name of the franchisor. The franchisee is authorized to use and market goods or services under the franchisor's trademarks, service marks and trade names, for a specific length of time.
The logic in buying a franchise is usually that there is significant value in the goodwill and other rights associated with the franchised business model that has previously been developed and operated successfully by the franchisor. This may or may not be the case in a given situation.
Generally, the franchisee will pay an up-front fee as well as continuing fees based on the dollar amount of goods or services sold. The franchisor offers services such as training the franchisee and providing market research to determine a favorable location for the business. The franchisor typically has strict rules and standards as to how business is conducted, the goods and services to be sold and the design and construction of the business location.
Lenders may be more willing to finance the franchisee of a reputable and established franchisor than the entrepreneur seeking to open an unproven business. Although by no means free from risk, a franchise with well-known and well-accepted products or services can significantly reduce business risks and enable you to own and operate a business on your own with no previous training.
If you're considering franchising, you'll want to carefully investigate:
Basically, there are three types of franchised businesses:
A franchise business must follow both federal and state regulations adopted to guard against abuses in the franchisor-franchisee relationship.
At the federal level, franchising is regulated by the Federal Trade Commission ("FTC"), which requires franchisors to give an extensive disclosure document to prospective franchisees so that they can evaluate the financial and business risks associated with the business to be operated.
The FTC has recently changed the rule governing disclosure documents. It replaced the old document, the Uniform Franchise Offering Circular (UFOC), with a new document, the Franchise Disclosure Document (FDD). Beginning July 1, 2008, franchisors must use the FDD and comply with the Revised Franchise Rule. The amended Franchise Rule states what specific information must be disclosed. You can find the amended Rule in the Code of Federal Regulations, Volume 16, Part 436, 16 CFR ยง 436. The Franchise Rule Compliance Guide, which is designed to assist franchisors in complying with the amended Rule is available at the FTC's Web site.
The FTC also requires franchisors to provide prospective franchisees with a copy of the franchisor's current disclosure document at least 14 calendar days before the prospective franchisee signs a binding agreement with, or makes any payment to, the franchisor or an affiliate in connection with the proposed franchise sale.
Many states have franchise laws that are similar to the federal law. These franchise laws attempt to level the playing field between franchisor and franchisee in order to prevent the abuses that can arise in the franchise relationship and to establish certain minimum rights of the parties.
Well-established and successful franchisors are usually unwilling to make significant changes to their standard franchise documents. Less established franchisors, needing to expand their business base, might be somewhat more flexible. In setting up a franchised business, third parties, such as landlords and lenders, may also be involved.
Because of the complexity and length of the franchise agreements and the added complexity of third-party arrangements, you should consult with a franchising attorney and accountant early in the process of considering or negotiating a franchise agreement.
Sherrie Bennett is the former director and staff attorney at the University of Washington Student Legal Services in Seattle.
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